Refund policy

30-Day Guarantee

You have 30 days from the date you receive your order to inspect the item and report any issues. If your product arrives damaged or defective, you are eligible for a full refund or a replacement.

To request a refund or replacement, please inspect your item as soon as it arrives. Contact us at CarzMini@gmail.com or via WhatsApp at +673 733 1883 within the 30-day period. Be sure to provide clear video or photo proof showing the damage or defect at the moment of unboxing. Once we have reviewed your request, we will notify you whether your refund or replacement has been approved.

Lost or Stolen Packages

If your order is lost or stolen during delivery, you may choose to receive either a full refund or a replacement shipment of the same order. Please contact us through email or WhatsApp and we will assist you promptly.

If you have any questions, feel free to contact us. Thank you for shopping with CarzMini.